Step-by-step Tutorial: Restart A Frozen Phone

Recently, on the Phonefix platform, we often receive many people asking what to do if my phone crashes. We attach great importance to this matter and immediately started to search for information. After summarizing the information, we came up with this tutorial.
We have made a summary for Android, iPhone 8 or later, iPhone 7 or 7 Plus, iPhone 6s or earlier, Samsung, Motorola and other phones.

Android Phones
1. Hold down the power button for about 30 seconds.
2. Alternative: If the phone has a removable battery, remove and reinsert the battery, then power the phone back on.
3. Check Storage: Ensure the device has enough free storage space.
4. Update Software: Make sure the device has the latest software update.
5. Recovery Mode: Use Recovery Mode to wipe the cache partition if necessary.

iPhones
iPhone 8 or later: Quickly press and release the volume up button, then the volume down button, and hold the side button until the Apple logo appears.
iPhone 7 or 7 Plus: Hold the volume down and side button until the Apple logo appears.
iPhone 6s or earlier: Hold the Home and side button (or Home and top button) until the Apple logo appears.

Some important steps for Apple phones:
Charge: If the battery is low, plug the device into a power outlet using a  Lightning Charging Cable and Apple power adapter for at least an hour.
Free Up Storage: Go to Settings > General > iPhone Storage to free up space.
Update OS: Ensure the operating system is up-to-date.

Samsung Phones
1. Press and hold the Power button and Volume down button simultaneously for more than 7 seconds.
2. Alternative: If the phone has a removable battery, remove and reinsert the attery, then power the phone back on.
3. Check Storage: Ensure the device has enough free storage space.
4. Update Software: Make sure the device has the latest software update.
5. Recovery Mode: Use Recovery Mode to wipe the cache partition if necessary.

Motorola Phones
1. Press and hold the Power button and Volume down button for 10-20 seconds.
2. Alternative: If the phone has a removable battery, remove and reinsert the battery, then power the phone back on.
3. Check Storage: Ensure the device has enough free storage space.
4. Update Software: Make sure the device has the latest software update.
5. Recovery Mode: Use Recovery Mode to wipe the cache partition if necessary.

Additional Tips
Free Up Storage: Ensure your device has enough free storage space.
Update Software: Make sure your device has the latest software update.
Delete Problematic Apps: Remove apps that may be causing the device to freeze.
Factory Reset: As a last resort, perform a factory reset after backing up your data.
Check Battery: Ensure the battery is not low or damaged.

I believe that through this tutorial, you can wake up your dormant phone. If you still can't get it back after trying, we recommend that you find a professional to repair it for you. If you are confident in your repair skills, you can come to PhoneFix to buy a variety of Mobile Phone Repair Tools. We welcome you to place an order with us.

Common mobile phone problemsFrozen phone

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